Today's Links 02/01

Top link: Why Consumers Still Prefer Branches — Even In Today’s Mobile Market

  • Why should you care? By Mike Lawson on CUbroadcast, "A study from US Bank—yes, a bank, I know—showed that consumers still prefer branches. Wait, what? Aren't branches supposed to be dead—especially in our uber-mobile world? Well, not so fast because 80% of the study's respondents say they prefer to work with a live human being instead of a virtual one."

Stories of interest

Posted on February 1, 2016 .

Today's Links 01/26

Top link: The Fresno Drop

  • Why should you care? By Nate Berg on 99% Invisible, "In September 1958, Bank of America began an experiment—one that would have far reaching effects on our lives and on the economy. After careful consideration, they decided to conduct this experiment in Fresno, California. The presumption was that no one was paying much attention to Fresno, so if the plan failed, it wouldn’t get a lot of media attention."

Stories of interest

Posted on January 26, 2016 .

Today's Links 01/19

Top link: Cracking The Code Of Innovation

  • Why should you care? By Neil Thornberry on CUES Skybox, "Everyone says they want innovation in their organization, but when an ambitious employee offers a new idea to a CEO, for example, it is often shot down."

Stories of interest

For inspiration

Posted on January 19, 2016 .

Today's Links 01/12

Top link: The Marketing Implications Of Millennials’ Changing Views Of Banks

  • Why should you care? By Ron Shevlin on The Financial Brand, "Not long ago, TechCrunch ran an article titled Millennials Are Destroying Banks, And It’s The Banks’ Fault, which contained the following assertion, 'Millennials aren’t buying crap anymore, destroying businesses that sell crap. Few industries will face a greater struggle targeting these new consumers than banks, who seem wholly unprepared with what to do with us. Indeed, if ever there was a dark evil in the world that millennials as a whole would probably like to see completely destroyed like San Francisco in San Andreas, it is the banking industry.' What nonsense."

Stories of interest

For inspiration

Posted on January 12, 2016 .

Today's Links 01/08

Top link: NCUA's Bill Myers Shares How Small CUs Can Thrive In 2016

  • Why should you care? By Mike Lawson on CUbroadcast, "We've been hearing a lot of talk the last couple years how credit unions have been growing by leaps and bounds. Word has it, however, that it's only the larger credit unions that are growing—not the smaller ones. To get the real story on this issue, we invited NCUA's Director, Office of Small Credit Unions Bill Myers on the show to share his numbers."

Stories of interest

Posted on January 8, 2016 .

Today's Links 01/06

Top link: Retooling for Retail Banking Growth: Optimizing Reach In The Digital Age

  • Why should you care? By Brian Campbell on The Financial Brand, "Today’s consumers are more connected than ever. Thanks to the technology advancement of digital devices, they now have more access to- and deeper engagement with financial services content and brands. Consumer ownership of digital technology continues to grow exponentially. A typical US consumer has six different devices connected at any given time. As a consequence, digital activities have become increasingly mobile, as consumers have ditched personal computers at home for tablets and smartphones."

Stories of interest

Posted on January 6, 2016 .

Today's Links 01/04

Top link: 2016 And Beyond In Fintech: A Few Thoughts

  • Why should you care? By Yann Ranchere on Medium, "Looking at 2016 with the experience of the past 7 years in financial services, it will be a pivotal year for financial services. In many ways we are coming to the end of a phase, that started with the world‘s the most important financial crisis since 1929."

Stories of interest

Just for fun

Posted on January 4, 2016 .

Today's Links 12/22

Top link: Top 10 Retail Banking Trends and Predictions for 2016

  • Why should you care? Compiled by Jim Marous on The Financial Brand, "For the fifth consecutive year, we have surveyed a panel of close to 100 global financial services leaders for their thoughts around upcoming retail banking and credit union trends and predictions. The crowdsource panel including bankers, credit union executives, industry analysts, advisors, authors and fintech followers from Asia, Africa, North America, South America, Europe and Australia."

Stories of interest

Posted on December 22, 2015 .

Today's Links 12/15

Top link: Three Barriers To Banking Innovation

  • Why should you care? From By Sergio Chalbaud on The Financial Brand, "Three challenges stand in the way of banks and credit unions seeking to differentiate themselves in an increasingly competitive marketplace. To succeed with product, channel and customer experience innovation, these barriers must be addressed quickly."

Stories of interest

Posted on December 15, 2015 .

Today's Links 12/09

Top link: Solving The Millennial Credit Union Conundrum

  • Why should you care? From Scott Butterfield on CUinsight, "It’s quite the conundrum: credit union leaders know they can’t afford to skip over lending to Millennials, but many haven’t yet figured out how to successfully attract enough borrowers under age 35 to impact their average age of membership. There’s so much talk about how to woo this 80-million consumer market—and so few bragging rights."

Stories of interest

Posted on December 9, 2015 .