Liquid Lunch #28

Tim McAlpine and Carla Day talk about their visit to the Zappos headquarters in Las Vegas. They discuss the Zappos culture, customer service excellence and how the Zappos way can be used in credit unions. William Azaroff's CU Water Cooler Symposium speaker pick was announced. And, a voting update was given for the CU Water Cooler Wild Card Speaker contest. Voting continues through the end of this week. Vote if you haven't yet!

You may download the show directly as a .mp3 by clicking here: Liquid Lunch #28 or use the below player.

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Posted on July 28, 2010 .