- Why should you care? From Ron Shevlin at The Financial Brand, "It’s time for marketers to reassess their customer metrics, and bring their measurement techniques into the new century. One area, in particular, needs to be updated for the 21st century: Measuring customer loyalty."
Stories of interest
- weCU2 Uncovers The Key To Merging Millennials With Your CU
- 23 Signs You Are (Or Were) A Bank Teller
- Inside The Schools That Dare To Break With Traditional Teaching
Just for fun