Think Empathy and Innovation

Trevor (not his real name) is a 31-year-old med school graduate with over $500,000 in student loans. He just moved home with his Mom in San Diego while he tries to find a residency to further his medical training. But, just like half of the med school grads in the United States this year, he's been unable to find a hospital to take him on.

What Does People Helping People Mean Today?

This was the big question posed by CO-OP Financial Services' Chief Marketing Officer Samantha Paxson during her CO-OP THINK 16 kick-off talk. I'm here at the Hotel Del Coronado in beautiful San Diego with my reporter hat on and will be writing a few articles to sum up my experience over the next few days.

Where are the Credit Union People at SXSW?

I first attended the SXSW Interactive Festival in Austin, Texas in 2012. "The South by Southwest® (SXSW®) Conferences & Festivals offer the unique convergence of original music, independent films, and emerging technologies. Fostering creative and professional growth alike, SXSW® is the premier destination for discovery."

Learning to Lead

I’ve been officially in a leadership capacity at my credit union for almost two years. During this time I have determined that there isn’t a single book, training class, manual or how-to-video that can prepare you for the transition from being someone’s peer to being their boss or better yet becoming someone’s peer who used to be your boss. 

Posted on December 7, 2015 and filed under Author: Amy Etheridge, Feature Small.

APIs Take On Increasingly Important Role As Financial Technology Advances

APIs provide tools and resources to integrate innovation into existing solutions. It seems like every week some new technology—usually software—is launched that’s designed to completely change the financial services industry. With so many new software and other programs available or on the horizon, how will credit unions keep up with these innovations, and get them into the hands of their members, quickly and cost-effectively?

Posted on November 25, 2015 and filed under Feature Small.