CU Water Cooler

Now Open: the CU Water Cooler Talk Shop

Tim McAlpineComment

On the heals of our 7th annual conference, Disruption '17 by CU Water Cooler we launched a new online store called the CU Water Cooler Talk Shop. We've captured the spirit and energy of conference in these awesome videos including 15 headliners and 7 PechaKucha talks. Here's a teaser video to give you a feel for the topics and the quality of the talks.

Where We Go From Here

William AzaroffComment

I’ve noticed at conferences and gatherings that there are many colleagues in the credit union movement who don’t get into politics, and at times that’s a lovely respite from all the arguing. We all want to see our communities increase their self-reliance.

Think Empathy and Innovation

Tim McAlpineComment

Trevor (not his real name) is a 31-year-old med school graduate with over $500,000 in student loans. He just moved home with his Mom in San Diego while he tries to find a residency to further his medical training. But, just like half of the med school grads in the United States this year, he's been unable to find a hospital to take him on.

What Does People Helping People Mean Today?

Tim McAlpineComment

This was the big question posed by CO-OP Financial Services' Chief Marketing Officer Samantha Paxson during her CO-OP THINK 16 kick-off talk. I'm here at the Hotel Del Coronado in beautiful San Diego with my reporter hat on and will be writing a few articles to sum up my experience over the next few days.

Where are the Credit Union People at SXSW?

Tim McAlpineComment

I first attended the SXSW Interactive Festival in Austin, Texas in 2012. "The South by Southwest® (SXSW®) Conferences & Festivals offer the unique convergence of original music, independent films, and emerging technologies. Fostering creative and professional growth alike, SXSW® is the premier destination for discovery."

Seven Tips for Effective Incentive Plans

Mike Higgins, Jr.Comment

Incentive plans too often have unintended consequences. The desire for simplicity leads to misguided or overly narrow focus. Effective plans are robust and thoughtful in design, to keep the message simple and direct. Here is a list of seven things to consider when designing an incentive plan for your credit union.

Learning to Lead

Amy EtheridgeComment

I’ve been officially in a leadership capacity at my credit union for almost two years. During this time I have determined that there isn’t a single book, training class, manual or how-to-video that can prepare you for the transition from being someone’s peer to being their boss or better yet becoming someone’s peer who used to be your boss.