I’ve been officially in a leadership capacity at my credit union for almost two years. During this time I have determined that there isn’t a single book, training class, manual or how-to-video that can prepare you for the transition from being someone’s peer to being their boss or better yet becoming someone’s peer who used to be your boss.
Recently, Ron Shevlin penned another outstanding post on The Financial Brand, this time about measuring marketing effectiveness. Ron lamented that too often marketers find it a “daunting task” to measure their effectiveness. That got me to thinking.
Recently, I've been reflecting on the power of speech and its ability to greatly affect our attitudes. Several years ago, I had the opportunity to teach martial arts to a group of inner city youth. I was part of a city wide grant program aimed at teaching discipline and self-respect to kids who were often labeled as "troubled." I remember my first day of class as 20 youth, a mixture of both boys and girls, entered the room.
I had the honor of being part of the speaking lineup at this past CU Water Cooler Symposium, and used the opportunity to talk a bit about servant-leadership.